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Air France-KLM’s CIO on what a truly digital business should look like

Jean-Christophe Lalanne

The ability to innovate quickly and strong connectivity within the company are two traits needed for a business to be truly digital, the CIO of Air France-KLM tells Hot Topics.

In his role as Chief Information Officer at Air France-KLM, Jean-Christophe Lalanne has been at the forefront of the company’s transformation to a digital organization. Here, he shares his thoughts on how to approach the challenges that a digital transformation presents and lists some of the qualities that he feels make for a truly digital business.