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Air France-KLM’s CIO on the airline’s digital future

Jean-Christophe Lalanne

Air France-KLM's CIO is putting qualities such as connectivity and the ability to innovate quickly at the heart of the airline's digital transformation.

Jean-Christophe Lalanne has overseen the digital transformation in his role as Chief Information Officer at Air France-KLM. The aim of this has been to give the airline a truly digital feel, and to improve connectivity between the business and its customers. Jean-Christophe says that digital developments in multimedia and communication methods are becoming an ever-increasing element of the business.