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Wolseley UK’s CDO on tailoring its products to suit a broad customer base

Jeremy Maxwell

Jeremy Maxwell says in his role as CDO, it is up to him to make sure the digital customer experience is as efficient and reliable as possible.

Jeremy Maxwell, Chief Digital Officer at Wolseley UK, discusses the responsibilities of his role with Hot Topics. He says that, even in the digital age, qualities such as consistency, reliability and a quick service for customers are as important than ever. But Jeremy adds that constantly striving to improve customer experience, predominantly through digital innovation is also absolutely vital to the role of a CDO.