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Flight Centre’s Head of Leisure Marketing on the key to success in the online travel space

David Owen

Flight Centre's Head of Leisure Marketing on the challenges of the online travel space and how he balances the brand's online and offline experiences for customers.

David Owen, Head of Leisure Marketing at Flight Centre, talks to Hot Topics about creating brand presence and a seamless experience for its customers across all of the company’s platforms. This means making sure Flight Centre stays at the front of the pack in the online travel space, while maintaining a user-friendly and in-branch experience.