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Why a “head-in-the-clouds” CEO is vital for strong business morale

Mark Smith

Handling stress as a CEO is closely linked to the overly-optimistic attitude a leader must adopt if they hope to inspire confidence in their team.

Dr Mark K. Smith, founder and CEO, ContactEngine, explains why part of the CEO’s remit is to be overly optimistic in and around his or her team for business morale. Is this something you consciously do for your staff or see in your bosses?

This interview is part of our Founders’ Stories series.

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