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How emerging technologies direct the future of products at Vonage

Omar Javaid

From the back-office to the customer experience, Vonage has been evolving its product offerings using AI and machine learning technologies. Omar Javaid explains how.

Omar Javaid, chief product officer at Vonage, explains how emerging technologies, like AI and machine learning, are transforming the business cloud communications provider, both for customers and in the back-end.

This interview is part of our Beyond Technology series, powered by ContactEngine.