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How machine learning drives Domino’s Pizza’s deepening understanding of customer needs

Paul Watts

Paul Watts explains that interacting with customers requires a need to transform in accordance with the technology around us. Or, specifically, emerging technology.

Paul Watts, chief information security officer, Domino’s Pizza Group PLC, highlights how AI and machine learning is allowing the business to understand its customers’ habits and cement its position as one of the world’s leading pizza brands.

This interview is part of The Business of Innovation series, powered by Oracle Cloud.