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How AI, machine learning is transforming customer interactions at Schneider Electric

Herve Coureil

Herve Coureil, chief digital officer, Schneider Electric, discusses how AI, machine learning has allowed the energy automation giant to derive the sentiment of consumers who interact with them, as well mining as much data as possible so future strategies can resonate with the broader community.

This interview is part of Beyond Technology, a series powered by ContactEngine.

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