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How the evolutions of digital experiences and personalized products are intertwined

Giles Richardson

How has machine learning given us the ability to create more intelligent products that can be reproduced on a scale large enough to meet demand?

Giles Richardson, VP digital journeys, T-Mobile, discusses how digital interfaces have become more invested and used on a wider scale, which makes the digital journey a collaboration of concepts rather than the responsibility of data analysts alone.

This interview is part of Digital Intentions, a series powered by Clicktale.

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