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How to encourage an innovation-friendly environment, globally

Howard Kerr

Top-down, bottom-up, sideways; how can a business foster an environment of innovation and agility?

The British Standard’s Institute’s Chief Executive Officer describes how innovation at the global organization is encouraged within the entire team.

The proof of its success, says Howard Kerr, lies in the creation of a bot in a Japanese subsidiary that’s already improving the brand’s processes.

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