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Four years on: How HSBC’s digital transformation became continuous improvement

Richard Herbert

During the zenith of digital transformation as a buzz word, many organizations assumed it was a single-step process. But true transformation comes iteratively.

Richard Herbert, CIO of Global Banking and Markets, HSBC, explains how the global bank’s digital transformation strategy has developed after four years.

Part of The Evolution of Value, a series brought to you by Rackspace.

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