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How HSBC’s Global Banking & Markets’ technology team tripled its software releases in 4 years

Richard Herbert

After embarking on a transformation program four years ago, HSBC has since found a smaller, iterative approach to innovation is far more successful.

Richard Herbert, CIO of Global Banking & Markets, HSBC, explains how a continuous improvement mindset has enabled the business to roll out more software upgrades, reduce incidents and become a more responsive vendor for clients.

Part of The Evolution of Value, a series brought to you by Rackspace.

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