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The role of today’s CIO is near-impossible to define, according to Alison Davis, who believes that today’s tech chiefs need to be “very much situational”.
Lawyers can rest easy. AI isn’t the “eliminate jobs type thing that people have been hyping”, according to the COO and tech boss at one of the world’s leading law firms.
Stuart Hemphill, SVP, customer and operational services, Southern California Edison, is enthusiastic about the use of AI in processes such as data collection and employee vetting.
David Owen argues that creating a seamless connection across all customer interactions - e-commerce, bricks-and-mortar - is crucial for commercial success.
Noel Eves, CMO at Swoon Editions, says that balancing an inspirational, technologically innovative brand with “long-term consideration” is the 'Holy Grail' of online retail.