Carles Abarca joined TSB in September 2015 after the Sabadell deal completed. Carles had previously held the position as CPIO (Chief Process and Information Officer), having originally joined Banco Sabadell in 2007 as CTO (Chief Technology Officer). He is member of the board of Business Services for Information Systems, S.A.
How can challenger banks gain a competitive advantage through IT?
Spoiler: the customer will no longer accept traditional banking experiences.