Virgin Holidays’ customer-focused digital strategy
Claire Cronin, Customer and Marketing Director at Virgin Holidays, sits with Hot Topics to discuss how Virgin Holidays is using mobile technology to drive innovation within the travel experience for its customers. Claire outlines her thoughts on the best practices around mobile engagement as a whole and how brands are using technology to create world-class experiences for customers.
Claire is in conversation with Mark Choueke, an experienced marketer, the former Editor of Marketing Week and now a Hot Topics contributor editor, who will be sharing his thoughts on the digital changes within the industry.
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