Part 3 Patents: Copyright law advice every entrepreneur must hear
Tim Carter, Founder of Mach 12 Consulting, explains IP and copyright for the non-experts in this five-part HTDiary series.
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How this CIO got National Trust’s Board on-board
Accepting a massive transformation program requires the backing of the entire executive team - and it's no easy feat.
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How to create a culture of empowerment through data and technology
Catherine Wong writes about the value of data and technology in curating a more efficient, effective work culture - and choosing the right technology for the right challenge.
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Panel discussion: How do Anglo American and DAZN prioritize innovation?
One is a global resource and mining conglomerate, the other a "nimble" sport-streaming service disrupting its sector. Do they share any common innovation strategies?
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Forget AI; ignore ML: this is B2B marketing’s greatest opportunity
Whilst most marketers obsessively pore over data and analytics, this B2B marketing executive believes people are missing a far more human value-add.
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How to deliver successful, data-driven, customer loyalty strategies
Assuming your company has collected the appropriate data - and enough of it - Sarah Flannigan has some vital advice.
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How DAZN’s tech-enabled IT team powers its industry disruption
With millions of users globally watching live sports content via its networks, DAZN has to be responsive as a business. As one without legacy technology, is that simpler?
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Legacy free, DAZN has the freedom to innovate at will
The industry-wide challenge to innovation rests on the infrastructure a business has held for years, sometimes decades. DAZN, however, seems to have avoided this issue.
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Why DAZN eradicated hierarchies in favour of an agile IT team
DAZN's IT team structure is rare in the industry: anyone can speak to anyone about improving security at the business, regardless of position. Georgina Owens explains.
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How Zurich Insurance uses NPS to measure two critical stakeholder groups
Customers aren't the only demographic a business can measure with the NPS score. Monika Schulze explains her research as a global customer experience chief.
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Cloud native: How this sports streaming service supports a global reach
DAZN is the first global pure-sport live and on-demand streaming service. What infrastructure does it carry in order to satisfy millions of users?
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Part 2 Trademark: Copyright law advice every entrepreneur must hear
Tim Carter, Founder of Mach 12 Consulting, explains IP and copyright for the non-experts in this five-part HTDiary series.
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Learn how HSBC’s agile approach to innovation benefits both customers and employees
Quicker solution building, less downtime and a more responsive technology team. How does Richard Herbert approach transformation if it's working this well?
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Content marketing tips: Turn your customer data into an advice platform
An advice platform not only positions your brand as an insights leader, but it allows your data to be used for the benefit of the rest of the industry.
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How HSBC’s Global Banking & Markets’ technology team tripled its 93
After embarking on a transformation program four years ago, HSBC has since found a smaller, iterative approach to innovation is far more successful.
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Four years on: How HSBC’s digital transformation became continuous improvement
During the zenith of digital transformation as a buzz word, many organizations assumed it was a single-step process. But true transformation comes iteratively.
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The data opportunity every HR leader should understand
With more and more data on employees, it's up to HR professionals to make sense of their experiences - in a secure and ethical manner.
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Publisher? The pros and cons of applying a content marketing strategy
Want to understand how content marketing can transform your engagement? Neil Morgan breaks down the figures in three parts. Watch the first here.
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With 2,500+ contributors globally, we now want to know: What is your Hot Topic?
Now with thousands of C-level contributors globally, we have a question for you: What is your hot topic?
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Essential technology: How cloud became core to HSBC
Understanding the technology landscape is a critical skill for any CIO. For Richard Herbert, cloud technology has always promised value.
